Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our crew of service technicians will do their best to respond to your assistance needs in approximately 1 hour. If, however, the trouble you have encountered needs some help from the Administrators’ =Team,= we’ll send the ticket to the administrator on shift and will post a note to notify you.

  • Top quality support service

  • Qualified Tech Support Service

  • We will be online for you around the clock to give you information and customer support as well as to aid you with any trouble that you may run into as you are taking care of your virtual server. We can assist you with all pre–configured software, such as your OS, server management panel (dependent upon the VPS type) and the Hosting Control Panel made 100% by us.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that is included as a gift along with your virtual server, you will find a content rich Help zone, that includes everything you need to be informed about when controlling your internet sites and software packages. We have incorporated a wide selection of how–to reports and video courses that display the important web site supervision duties in an easy–to–understand manner.