1 hour ticket response
Fast support is our topmost duty and this is the reason why we have a team of trained customer service technicians who are prepared to offer a swift reply to any question that you might possibly have. Simply send your support ticket from your Hosting Control Panel and we will respond back to you within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
A Top–Notch Technical Support Service
Each member of our customer support staff has lots of years of experience in the Linux shared hosting industry and most of them have worked for us for at least five years. They are all ready to respond to all your queries in the most professional way possible.
A User–Friendly Help Section
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our services. You can get the answers to your questions in the F.A.Q. library, find more tips in the web hosting account administration articles or check our instructional video tutorials.