Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is taught to fast care for all our Linux shared hosting clients’ problems and assistance inquiries. Through our ticketing system, it will be easy to post your inquiry and a support staff member is going to return to you in less than max one hour. In fact, practice indicates that the average resolution time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a crew of trained experts who’re ready to respond to your request asap. You’ll be able to speak with the technical support team by launching a support ticket from your Hosting Control Panel or by sending us an e–mail. On business days, you may also call us on the phone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while performing tasks within the Control Panel, you could always click on the Help key and find your query in the list of content articles that will come up. We have as well turned many of the articles into educational videos. The list of training videos will show up if you click the Videos option present in the top right angle.