Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you’ll find a comprehensive Help Center section offering various instructional articles and commonly asked questions. They are compiled by our support team of knowledgeable technicians. Just type in your question and our clever platform will give you the best answer.

  • Top quality support service

  • Instructional Videos

  • If you want to see how a task is completed or how an issue is dealt with, rather than just reading about it, have a look at our compilation of educational video tutorials. They address various different topics and will help you quickly understand how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 support service with a sixty–minute response time guarantee. Our team of skilled customer service technicians will be online for you to attend to all the queries that you might have. During non–busy times, an answer will be given in even less than 20 minutes.