A 99.9% Server Uptime
We have set up our shared hosting platform using stable hardware components and significantly modified software. Our administrators have installed a tweaked version of SELinux on all our hosting servers in order to ensure maximum protection and dependability. We have added a number of DDoS prevention units together with highly efficient firewall software to make sure our network is invincible and secure.
Our Linux shared hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is very important that you also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data center facilities. Relying on high–end Juniper routers and switches, our internal network allows for very fast data transfer speeds and is completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which web hosting package you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not delighted by our web hosting services, or if you consider them insufficient, or if you decide that you need a Linux VPS rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control over your domains even if you close your hosting account with us.
24/7 Technical Support
In the event that you manage a web hosting firm, your technical engineers are of chief importance. That’s the reason why we have attentively chosen a highly competent group of customer service technicians, each with several years of training behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in under an hour and our average response time is well under twenty minutes!