You will find plenty of shared hosting companies available, yet the majority of them are resellers who have restricted resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you will have through this way of communication may vary depending on the service provider - a few of them offer experienced telephone support, while others offer basic and customer support only since some issues are more time-consuming and it's easier to be resolved via a ticket, especially when the issue needs to be escalated. However, it is good to know that you can contact your hosting supplier as there're a lot of small-scale issues that can be taken care of effortlessly and in a very timely manner through a phone call, not mentioning that you will be able to get additional info about the services even before you become a client.

Phone Support in Shared Hosting

Since we have live telephone support 14 hrs per day, you can call us and speak with our customer support agents to find out more about any of the Linux shared hosting that we supply and ensure that our servers match the system requirements for your websites before purchasing anything. For your convenience, we have phone numbers on 3 continents so you're able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you're already a customer, you will be able to call about general and billing issues, and about some tech issues. If the trouble is strictly technical or it requires longer time to analyze, you will have to employ our ticketing system, that will allow both you and our technical support team to monitor the information supplied by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you want to learn more about our packages, you have a billing issue or some general issue, you can call us. Although some more complex matters could need a support ticket so as to give time to our tech support crew to analyze, we are able to assist you with many technical questions over the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in these countries as well. In case you are in another country, we also have a global number where you're able to contact us.