Extensive Online Documentation in Shared Hosting
Our shared hosting plans come with a comprehensive knowledge base where you can find information on all the issues that you might confront and their resolutions. You can acquaint yourself with how to set up and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but nevertheless you are unable to send email messages, for instance. We’ve done our best to be as thorough as possible and to cover all the available options so as to save you time and to supply you with different solutions for each single issue. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every section of the Control Panel, whilst if you want to browse through the entire archive of articles, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with exhaustive technical documentation where you will see information on all the features that our in-house built Hepsia Control Panel comes with, plus solutions to various questions and issues that you could experience. All setup guides include comprehensive explanations, which means that you will not have to worry about missing something if you are aiming to export a database, for example. The troubleshooting articles encompass a range of viable causes of given issues and the solution for each of them, so if you’re not able to send emails even though you have the right SMTP settings, for example, you can quickly see what the reason may be and rectify the problem with several clicks in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in each single section. If you’d like to browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.