Setting up a CNAME record for any of the domains or subdomains you have in the hosting account will enable you to redirect it to a different domain/subdomain. The forwarded domain will lose all its records - A, MX etc, and will take the records of the Internet domain it is being forwarded to. In this light, you can't set up a CNAME record to direct your domain to a third-party provider and maintain a functional email service with the first hosting provider. Also, it is important to note that a CNAME record is always a string of words rather than a number as it's regularly mistaken for the A record of the domain being forwarded. One of the main uses of a CNAME record is to point a domain address that you own through one company to the servers of some other provider when you have created a website with the latter. In this way, the site will appear under your own domain name, not under some subdomain provided by the third-party provider.

CNAME Records in Shared Hosting

If you have a shared hosting plan through our company and you want to set up a CNAME record, it'll take you only a few clicks to get it done. You can access the DNS records for all domain names and subdomains hosted in your account via the Hepsia Control Panel that comes with each and every plan and adding a new record is as basic as clicking on a button, picking out the type, which is CNAME in this case, entering the actual record value and saving the change. If you've never added such a record before, you will discover a Help section with a detailed video tutorial you can watch, or you can simply contact us and we will help you with this task. If you have set up a site through another company, you want to use a private URL for your webmail or you want to designate a subdomain for use with the services of a different company, for example Google Apps, all it takes is creating a CNAME record with a few clicks within your CP.

CNAME Records in Semi-dedicated Hosting

If you have a semi-dedicated server from our company and you want to set up a CNAME record, it takes just a few mouse clicks to complete this task. The plans are managed via our in-house built Hepsia hosting CP where you will discover a section devoted to the DNS records of the domain addresses and subdomains hosted in the account. To set up a CNAME record, you will simply have to choose the record type and the hostname (domain or subdomain), type where the latter will be directed to and save the modification. The new record is going to be active almost immediately in our system and will propagate worldwide within a couple of hours. Changing or deleting an existing CNAME record in the account is equally simple and easy and takes a click. In the event you experience any difficulties, you can go through our detailed help article, check out the short video on the topic that we have added in the Control Panel, or just contact us for assistance.